System Thinking in Business

Kurs Tarihi: 20 Ocak- 21 Ocak 2026

Kurs Gün ve Saati: Salı Çarşamba 09:00-12:00

Toplam Saat: 6 Saat

Derslik: 424

Kursun Dili: İngilizce

Öğrenim Şekli: Yüzyüze

Kontenjan: 12

Kısa Müfredat

6 × 50-Minute Short Course: Systems Thinking in Business

Total duration: 6 sessions × 50 minutes = 300 minutes

Format: Lecture + case work + CLD exercises

Audience: Managers, SME owners, MBA/Bachelor students

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Session 1 — Introduction to Systems Thinking (50 min)

Key Topics

What is a system?

Complexity, interdependence, and emergence

Events → Patterns → System structures

Mental models & organizational decision traps

Outcome

Participants gain a foundation in thinking beyond events to underlying structures.

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Session 2 — Feedback Loops & Dynamics (50 min)

Key Topics

Reinforcing loops (R): growth, decline, virtuous/vicious cycles

Balancing loops (B): stabilization, goal-seeking

Delays and oscillations

Case examples:

Customer satisfaction loop

Workload → burnout → errors loop

Outcome

Participants learn to recognize dynamic behavior in business systems.

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Session 3 — Causal Loop Diagrams (CLD) Basics (50 min)

Key Topics

Variables, polarity (+/–), delays

Good diagramming practices

How to create and read a CLD

Example model: “Service Quality Dynamics”

Outcome

Participants understand the mechanics of CLD creation.

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Session 4 — CLD Workshop: Map a Real Business Problem (50 min)

Activities

Small groups select a business issue:

Sales decline

Talent turnover

Supply chain disruptions

Startup scaling failures

Each group draws a CLD

Groups identify reinforcing and balancing loops

Outcome

Participants apply systems thinking tools to real problems.

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Session 5 — System Archetypes in Business (50 min)

Key Archetypes

Limits to Growth

Fixes that Fail

Shifting the Burden

Tragedy of the Commons

Escalation

Applications

HR, marketing, operations, competition, SME ecosystems

Outcome

Participants see recurring patterns that explain recurring business problems.

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Session 6 — Leverage Points & Strategic Solutions (50 min)

Key Topics

Meadows' Leverage Points

Delays, information flows, rules, incentives

Strategic redesign of Session 4 CLDs

Group presentations (3–5 min each)

Outcome

Participants learn how to develop high-impact interventions for complex issues.

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Final Deliverables

Each participant leaves with:

✔ A full CLD of a chosen business problem

✔ Identified system archetype(s) affecting the problem

✔ 2–3 leverage-point–based recommendations